Elevenses cares about your privacy and is committed to processing your personal information fairly and transparently and in accordance with data protection law, including the General Data Protection Regulation (“Data Protection Law”). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If after reading this Privacy Notice you still have questions, feel free to drop us a line on kim.cooper@elevenses.net


  • to provide you with access to the relevant parts of the Website;
  • where necessary, to notify you about changes to our services or our Website;
  • to administer our website and for internal use
  • to keep our website safe and secure
  • to improve your user experience, by ensuring that content is presented most effective manner;
  • to process any request, you may have
  • to process any orders via our delivery service
  • to provide goods and services to you
  • to carry out our obligations arising from any contracts entered between us
  • to process any changes that you need to make to your booking
  • to seek your views or comments on the service we provide
  • to notify you of changes to our services
  • to verify your identity
  • for crime and fraud prevention, detection and related purposes
  • where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)


  • your name
  • your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
  • purchases and orders made by you;
  • your on-line browsing activities on Elevenses websites;
  • your password(s);
  • when you make a purchase or place an order with us, your payment card details where applicable
  • your communication and marketing preferences;
  • your interests, preferences, feedback and survey responses;


When We Work with Service Providers – We may share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery and invoicing

When We Work on Business Transactions – If we become involved with a merger or another situation involving the transfer of some or all our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Starbucks or our customers or partners.

When You Post on Our Websites – If you post information on a blog or another part of our websites or Facebook, the information that you post may be seen by other visitors to our websites, including your user name. 


Subject to certain legal conditions, you have the following rights in relation to the personal information that we hold about you.  These are:

  • the right to request a copy of the information we hold about you;
  • the right to correct any mistakes in your information;
  • the right to erase certain information;
  • the right to request a restriction of the processing of your information;
  • the right to object to certain information and automated decisions being processed;
  • the right to withdraw your consent to direct marketing;
  • the right to transferring your personal information in a structured file (data portability).

Should you wish to exercise any of your rights, please contact us directly on kim.cooper@elevenses.net and we will be happy to assist.


We always look to keep your data for the minimum time in line with data protection principles and our processes. We will hold this for one year.

We will regularly review the personal data we hold and delete anything you no longer need. Information that does not need to be accessed regularly, but which still needs to be retained, should be safely archived or put offline.


We reserve the right to update and change this Privacy Policy from time to time to reflect any changes to the way in which we process your personal information or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.


  • A cookie is a small text file which is placed onto your computer (or another electronic device) when you use our website.
  • When you visit our website, we may automatically collect standard internet and website log information and details of patterns about how website visitors behave. The information we collect includes information about your internet service provider, your operating system, browser type, domain name, the internet protocol (IP) address of your computer (or other electronic Internet-enabled device), your access times, the website that referred you to us, the web pages you request and the date and time of those requests. This may allow us to find out which parts of the website are popular or need changing. This is done in a way which does not identify any individual and we do not try to identify visitors to our website or to link this information with any personal information we collect.
  • You can set your browser not to accept cookies and the website below tells you how to disable cookies from your browser. However, some of our website features may not function as a result.
  • For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: http://www.allaboutcookies.org/manage-cookies/.


  • Within the Elevenses.net website, links to online ordering redirect to our ordering platform. This functionality is provided by Catersoft. For details of their GDPR, please contact them directly for further information: http://catersoft.co.uk/aspx